Data protection
Privacy Policy
This privacy policy explains how personal data is processed when you visit ticketsystem.pro, contact us or use information and services related to OFORK.
1. Controller
The controller responsible for data processing on this website is:
Franziska Steps
82 Chemin des Launes
06510 Carros
France
Email: support@o-fork.com
Phone: +33 6 98 21 25 38
VAT ID: FR 619 925 926 42
2. General information about data processing
We process personal data only where this is necessary for providing this website, responding to inquiries, operating OFORK-related services, fulfilling legal obligations or where you have given your consent.
The legal bases for processing may include:
- Art. 6(1)(a) GDPR where you have given consent.
- Art. 6(1)(b) GDPR where processing is necessary for pre-contractual or contractual communication.
- Art. 6(1)(c) GDPR where processing is necessary to comply with legal obligations.
- Art. 6(1)(f) GDPR where processing is necessary for our legitimate interests, such as secure and stable website operation.
3. Website access and server log files
When you access this website, technical data may be processed automatically by the web server. This may include:
- IP address
- Date and time of access
- Requested URL or file
- Referrer URL
- Browser type and browser version
- Operating system
- HTTP status code
- Transferred data volume
This processing is necessary to deliver the website, maintain technical security, detect errors and protect the website against misuse. The legal basis is Art. 6(1)(f) GDPR. Server log files are stored only for as long as necessary for the stated purposes and are then deleted unless longer storage is legally required or necessary for security reasons.
4. Contact by email
If you contact us by email, we process the personal data contained in your message. This usually includes your email address, your name if provided, your message content, technical email metadata and any attachments you send.
The purpose of this processing is to respond to your inquiry, provide support, process your request or prepare a contractual relationship. The legal basis may be Art. 6(1)(b) GDPR for contractual or pre-contractual communication and Art. 6(1)(f) GDPR for general communication.
Contact inquiries are stored for as long as necessary to process the request and comply with legal documentation or retention obligations.
5. Cookies and local storage
This website uses a cookie banner to record your cookie decision. For this purpose, a value may be stored in your browser's local storage under the key ticketsystem_pro_cookie_decision_v1.
This storage is used to remember whether you accepted or rejected optional services. The legal basis is Art. 6(1)(f) GDPR, because we have a legitimate interest in storing your privacy choice and avoiding repeated display of the banner.
You can delete this information at any time by clearing your browser data or local storage. After deletion, the cookie banner may be shown again.
6. Google Tag Manager
This website uses Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is used to manage website tags and scripts. Google Tag Manager itself does not create user profiles for this website, but when it is loaded, technical connection data such as your IP address may be transmitted to Google servers.
Google Tag Manager may be used to load additional services. These additional services may process personal data depending on their purpose and configuration. Where legally required, such optional services should only be activated after consent.
The legal basis for strictly technical tag management may be Art. 6(1)(f) GDPR. If Google Tag Manager is used to load analytics, advertising or marketing services, the legal basis is generally your consent under Art. 6(1)(a) GDPR.
More information about Google privacy practices is available at: https://policies.google.com/privacy
7. Clicky web analytics
This website uses Clicky web analytics. The provider is Roxr Software Ltd. Clicky can be used to analyze website visits, page views and technical usage information.
Depending on the configuration, Clicky may process technical information such as:
- visited pages
- time of access
- referrer information
- browser and operating system information
- approximate location data
- IP address or anonymized IP address
The purpose of using Clicky is to understand how the website is used and to improve the website, content and technical performance. The legal basis is your consent under Art. 6(1)(a) GDPR where analytics is not strictly necessary for operating the website.
Clicky provides information about privacy-friendly and GDPR-compliant analytics use, including anonymized IP addresses, no tracking cookies in the default privacy-friendly setup and an opt-out system. More information is available at: https://clicky.com/help/faq/privacy
8. Downloads and external links
This website contains links to external websites, including download servers, GitHub and project-related pages. When you click an external link, your browser connects to the external provider. The external provider may process your IP address and other technical data.
We have no control over the processing of personal data by external providers. Please review the privacy policies of the respective external websites.
9. Data recipients and processors
Personal data may be processed by technical service providers where this is necessary for website hosting, technical operation, security, analytics, communication or maintenance.
Where required, we use appropriate data processing agreements with processors. Data is not sold to third parties.
10. International data transfers
Some external providers may process data outside the European Union or the European Economic Area. Where such transfers take place, they are based on appropriate legal safeguards where required, such as adequacy decisions, standard contractual clauses or your consent.
11. Retention period
Personal data is stored only for as long as necessary for the purposes described in this privacy policy. Longer storage may occur where required by legal retention obligations, for evidence purposes, for IT security or for the establishment, exercise or defense of legal claims.
12. Your rights
Under the GDPR, you may have the following rights regarding your personal data:
- Right of access to your personal data.
- Right to rectification of inaccurate personal data.
- Right to erasure of personal data.
- Right to restriction of processing.
- Right to data portability.
- Right to object to processing based on legitimate interests.
- Right to withdraw consent at any time with effect for the future.
- Right to lodge a complaint with a supervisory authority.
To exercise your rights, you can contact us by email: support@o-fork.com
13. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.
The competent supervisory authority in France is:
3 Place de Fontenoy
75007 Paris
France
https://www.cnil.fr/en
14. Data security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration. This includes secure transmission where available, access controls and regular technical maintenance.
15. Changes to this privacy policy
We may update this privacy policy if legal, technical or organizational changes make this necessary. The current version is always available on this page.